"One step by 100 persons is better than 100 steps by one
person."
– Koichi Tsukamoto
Who We Are
Founded in 1998, Capitol Consulting is a healthcare consulting firm based in
Chicago, Illinois. Our approach to leadership and operations management is the
product of years of management consulting, performance improvement, and senior
management experience. The combination of this experience provides a complete
perspective of the healthcare industry: A belief that hospital operations need
to improve by utilizing the existing strengths within the organization combined
with management development, timely management information, and management
expectations.
What Makes Us Different
The approach of Capitol Consulting is very straightforward. Instead of submitting written
recommendations to leadership and projecting improvement opportunities, we create an environment
of fiscal accountability and continuous improvement by implementing a cost based bi-weekly
productivity report. At that point, we work closely with front line managers to create productivity standards
and help them to maintain and improve on these standards throughout the fiscal year. From our Boot Camp for Managers
to our on-going one-on-one and group coaching sessions, managers are exposed to proven department specific management
techniques they can immediately apply to their operations with confidence. Quite simply, we train your managers to
become internal consultants keeping one eye fixed on quality and one eye fixed on cost.
In terms of financial results, labor expense reductions range from 7% to 15% without the use of layoffs.
Every organization has varying degrees of opportunity, however, we have found our approach, even in considerably different
healthcare markets consistently exceed expectations as managers learn to manage differently.
In terms of management results, the outcome is a fine-tuned management team constantly working together
towards the goals of the institution. At the individual level, managers become empowered: they are well informed,
financially savvy, and possessed the ability to make staffing and program changes based on daily reporting.
Our Consulting Services Include:
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Cost Reduction Initiatives
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Management Development
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Patient Flow Improvements
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Benchmarking
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Productivity Reporting
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Feasibility Analysis
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Joint Commission Preparation
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Executive Staffing
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Financial Turnarounds
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Revenue Enhancement
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Our Mission
The mission of Capitol Consulting, LLC is to assist healthcare institutions
with fiscal responsibility and cost reduction through a proactive management
approach centered on management development, timely productivity reporting and
enhanced stewardship of resources.
Our Philosophy
The main benefit of our program comes from the philosophy that a strong,
well-trained frontline management team, equipped with dynamic information, will
produce extraordinary results. Our philosophy is to utilize the strengths
within the organization to create an environment of fiscal accountability and
proactive management. This dynamic approach produces guaranteed implementation
and immediate results, with long-term protection.
Return on Investment
The program and fee of Capitol Consulting, LLC is dynamic based on the needs of
the institution. Our goal is to meet your desired results and exceed a 20 – 1
return on investment. You spend $1 and we'll save you at least $20. Our
difference and ability to provide this return is a result of our pricing
structure and not "pie in the sky" savings projections. And because we fit your
parameters into our design and approach, you control the process. Capitol
Consulting, LLC guarantees that a completed program will yield a return 3 times
the fee.
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